We are here for your customers – we know customer service!
Are you tired of customer service being only an expense?
For most companies customer service are an expense, we solve this by offering our customers a selling and cost-effective customer service solution which claims a positive result in your accounts. Whether you want to put over all or part of your customer service to us, we promise efficient operations and increased flexibility.
- Lower labor costs
- Increased sales
- Improved customer serviceWe build sales concepts in collaboration with our clients
We have sales experiences with many different types of products and services.
You can be assured that your products or services will be sold in a professional manner through us. Our philosophy is to always prioritize quality over quantity. Existing customers
We understand that your existing customers are the most important key for your company. Here, our call-agents will be in front of your customers, which requires continuous focus on quality in the conversation. It is important for us that our call-agents have an understanding that the markets and customer loyalty is constantly changing, and that long-term relationships have enormous economic significance. Our goal is that whatever the outcome of the phone call the customers satisfaction will be increased.Daily calibrations of calls will be the key to maintain quality in all aspects. With increased knowledge of all the elements it involves to communicate with existing customers, we will create better results.
We will be humble and proud to work with your customers. Winback
We know that customer’s knowledge of the company and the product increases the chance of resumption of the customer relationship. We will therefore largely acquire knowledge of the contracting entity, and the manner in which way you wish to appear in the communication.Customers will find service and an understanding in the conversation to a greater extent, so that a new customer relationship can get a solid growth basis. We believe in a strategic sales and service calls that will increase the satisfaction and perception of your product and company regardless of the outcome. From experience we know that it is more profitable to win back former customers than to acquire new ones.With our experience in out / inbound call center we offer the following concepts:
- 24/7 Info hotline
- Rewarding games
- Virtual Office
- Virtual secretary
- Central Telephone
- Telesales, Teleshopping and acceptance of orders
- All this in combination with active sales (Outbound)
- Lead generation – OPTIN Campaign
- Profit Clients
- Customer Care Campaign
- Appointments for the service and sales staff
- Information campaign
- Collecting data – database administration and data updates
- Events invitations
- Receivables management via call and email for your
- Customer retention and Churn prevention Programs
Are you curious about what BeepSolutions can offer your business? Please contact us by our email or phone for further informations